1300 847 395
1300 847 395
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Complete your Client Details Form

If this is your first appointment with Lions Hearing Clinic, please complete your Client Details Form before you arrive. This gives your clinician the information they need to prepare for your visit.

You can complete the Client Details Form even if this is not your first visit, and we will ensure your details are up-to-date in our system.

Please email your completed form to book@lionshearing.org.au or bring with you to your appointment.

Unable to complete it beforehand? Please arrive 10 minutes early so you have time to complete it before your scheduled appointment.

Download Client Details Form

A few things to remember

Some things to keep in mind before attending your appointment with Lions Hearing Clinic.

Make sure your ears are clear of wax

Wax can affect the reliability of some hearing test results and may prevent us from completing all the testing planned for your appointment. If you think you may have a build-up of wax, we recommend having this checked before your visit.

Bring any recent hearing test results

If you’ve had a hearing test recently with another provider, please bring a copy of your results with you. This gives your clinician useful information about your hearing history and helps us understand any changes over time.

Bring your hearing devices

If you currently use hearing aids or other hearing devices, please bring them with you to your appointment. Your clinician may want to check your devices as part of your assessment. If they aren’t working, please contact us before your appointment so we can advise you on the best next step.

Consider bringing someone with you

A family member or close friend is very welcome to attend your appointment with you. Having someone familiar with your hearing and communication needs can provide another helpful perspective and can also make it easier to discuss and remember the information and recommendations provided during your visit.
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What to expect at your first appointment

Each appointment is different, but is designed to be thorough, comfortable and informative. If you completing a hearing assessment, your appointment will include the following.

1. Initial consultation

Your clinician will ask about your hearing, lifestyle and any situations where you're finding communication difficult.

2. Ear examination

We will examine your outer ear, ear canal and eardrum, including a pressure test. This is not uncomfortable or invasive, and any issues will be clearly explained.

3. Hearing tests

Depending on your appointment, your clinician may perform a number of hearing assessments. This may include tests in a sound booth, where you’ll respond to tones and speech.

4. Personalised results & next steps

We'll explain what we've found and talk through any recommendations or next steps with you.

Find your clinic

Know where you're going before your appointment
Clinic locations, directions, parking and contact information are available on each of our clinic pages.
FAQ

Frequently Asked Questions

Have any questions about your appointment? We have compiled some of our most common questions below here. Should you have any other questions, please reach out to our team.
A standard initial hearing assessment can take up to 75 minutes. Our clinicians will discuss your hearing history, perform a physical check of your ear canal, and assess your hearing in a sound treated booth. We’ll explain your results immediately and discuss a personalised plan to help you hear your best. You're very welcome to bring your partner, a family member or a friend along. Hearing changes often show up first in everyday moments at home, so someone close to you can provide useful insight and be part of the conversation about next steps.
A comprehensive adult hearing assessment at Lions Hearing Clinic usually takes 75 minutes. This allows time to discuss your hearing history and concerns, examine your ears, complete diagnostic testing, explain the results and discuss next steps.
No. As a not-for-profit clinic backed by Ear Science Institute Australia, our focus is providing independent, research-backed advice. If hearing aids aren't the right solution, we'll recommend the option that is.
Bring the results of any past assessments with you. Our clinicians will recheck your results in accordance with our evidenced-based processes and can guide you from there.
If you’re a pensioner, a veteran, or hold an eligible concession card, your hearing care may be fully covered under the Hearing Services Program. We can check when you call 1300 847 395, or see our costs and funding options.
In many cases, you can book a hearing assessment directly. If your symptoms suggest that medical care is needed, your audiologist may recommend that you speak with your GP or an ear, nose and throat specialist.
Select your preferred clinic in the clinic finder to view its address, nearby landmarks, parking options, public transport information and building access instructions. Please check the latest details before travelling.

Need some help before your visit?

If you have any questions about your upcoming appointment, need to make a change, or aren't sure what you need to bring, please get in touch with our team.

Need to change your appointment? Please contact our team as soon as possible, and at least 24 hours before your appointment, so we can assist.

Call

Speak directly with our team: 1300 847 395

Email

Send an email to our team. book@lionshearing.org.au