If your hearing aids are not working as expected, there are a few simple checks you can try.
Check that the battery is charged or replaced, and inspect the device for any wax or debris that may be blocking sound. Cleaning mould or replacing the tube, dome or wax filter can often resolve the issue. If the problem continues, contact your clinic for advice.
Whistling (or feedback) may occur if the device is not sitting securely in your ear. Ensuring a proper fit can resolve this. Wax build up is also a common cause of feedback as it reflects the sound out of your ear canal – ask to have your ears checked and potentially have the wax removed. If the issue persists, your audiologist may need to adjust your hearing aid settings or review the coupling on the end of the hearing aid.
